Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how personal information is collected, used, disclosed, and otherwise processed in connection with the website and services (collectively, the "Services") operated by DonorKit, Inc. ("Operator") on behalf of Lake Ozark Christian Church Inc., a Missouri nonprofit corporation ("Organization"). References to "we," "us," or "our" may refer to the Operator, the Organization, or both, as applicable. This Policy applies to all users of the Services, including visitors, donors, members, and other individuals who interact with the Organization through the Services.

We reserve the right to modify this Policy at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of such changes. It is your responsibility to review this Policy periodically.

2. Data Collection and Handling Responsibilities

The Services are developed, hosted, and operated by DonorKit, Inc. on behalf of the Organization. DonorKit, Inc. is the primary data controller responsible for the collection, processing, and security of data submitted through the Services.

The Organization receives only the information necessary to fulfill its ministry operations, including but not limited to: donor names, contact information, donation amounts, and communications such as prayer requests or inquiries. The Organization does not have direct access to payment card numbers, bank account details, or other sensitive financial information, which is handled exclusively by DonorKit, Inc. and its payment processor, Stripe, Inc.

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when using the Services, including but not limited to:

• Donation Information: Name, email address, billing address, payment card information, bank account information, donation amount, and donation frequency
• Communication Information: Name, email address, phone number, and content of messages submitted through contact forms, prayer requests, or other communications
• Registration Information: Name, email address, phone number, and other information provided when registering for events, programs, or newsletters
• Account Information: Login credentials and account preferences

3.2 Information Collected Automatically

When you access the Services, we automatically collect certain information, including:

• Device Information: IP address, device type, operating system, browser type and version, unique device identifiers
• Usage Information: Pages viewed, links clicked, access times, referring URLs, and other actions taken on the Services
• Location Information: Approximate geographic location based on IP address; precise location data with your explicit consent
• Cookie and Tracking Data: Information collected through cookies, pixel tags, web beacons, and similar technologies

3.3 Information from Third Parties

We may receive personal information from third-party sources, including payment processors, analytics providers, and other service providers who assist in operating the Services.

4. Use of Information

We use the information we collect for the following purposes:

• Processing donations and issuing tax receipts
• Responding to inquiries, prayer requests, and other communications
• Providing, maintaining, and improving the Services
• Sending administrative communications, including donation confirmations and receipts
• Sending marketing and promotional communications (with your consent where required)
• Analyzing usage patterns and trends to enhance user experience
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Complying with legal obligations and enforcing our terms and policies
• Protecting the rights, property, and safety of the Organization and others
• Any other purpose disclosed at the time of collection or with your consent

5. Disclosure of Information

We may disclose personal information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors: Stripe, Inc. via DonorKit, Inc.
• Email service providers
• Website hosting providers
• Analytics providers
• Customer support providers

These providers are contractually obligated to use personal information only for the purposes for which it was disclosed and in accordance with applicable privacy laws.

5.2 Legal Requirements and Protection of Rights

We may disclose personal information if we believe disclosure is necessary or appropriate to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of the Organization, our users, or others
• Detect, prevent, or address fraud, security, or technical issues
• Respond to claims that any content violates the rights of third parties

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, dissolution, or similar transaction, personal information may be transferred as part of that transaction. We will provide notice before personal information becomes subject to a different privacy policy.

5.4 With Your Consent

We may disclose personal information for any other purpose with your express consent.

6. Payment Processing

All donations made through the Services are processed by DonorKit, Inc. using Stripe, Inc.'s secure payment platform. When you make a donation, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy and terms of service. The Organization does not store or have access to complete payment card numbers or bank account numbers.

By making a donation, you acknowledge and agree that: (a) DonorKit and Stripe will process your payment information; (b) you have reviewed and accept their respective privacy policies and terms; and (c) we are not responsible for the privacy practices of these third-party payment processors.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Services. You can control cookies through your browser settings; however, disabling cookies may limit your ability to use certain features of the Services. By continuing to use the Services, you consent to our use of cookies as described in this Policy.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Donation records are retained for a minimum of seven (7) years for tax and legal compliance purposes.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You acknowledge that you provide personal information at your own risk.

10. Your Rights and Choices

Subject to applicable law, you may have certain rights regarding your personal information, including:

• Requesting access to your personal information
• Requesting correction of inaccurate information
• Requesting deletion of your personal information (subject to legal retention requirements)
• Opting out of marketing communications
• Managing or canceling recurring donations at donork.it/locc

To exercise these rights, contact us using the information provided below. We may require verification of your identity before processing your request. We reserve the right to deny requests that are unreasonable, repetitive, or not required by law.

11. Children's Privacy

The Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at office@lakeozarkdisciples.org so we can take appropriate action.

12. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit. Your interactions with third-party sites are governed solely by their terms and policies.

13. International Users

The Services are operated from the United States. If you access the Services from outside the United States, you consent to the transfer of your personal information to the United States, which may have different data protection laws than your country of residence.

14. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To the extent the CCPA applies to our processing activities, California residents may contact us to request information about our data practices or to exercise applicable rights.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at: